Privacy Policy

We may collect the following information:

• Name
• Email address
• Phone number or WhatsApp number (if provided)
• Country and location (e.g. when unlocking a sizing tool, or requesting a quote review)
• Information about your energy usage, appliances, equipment and solar requirements — entered into our Residential, Agricultural or Battery Runtime sizing tools
• Information you submit through our contact/enquiry form or the free-tool sign-up form
• Technical information such as browser type, device information and website usage analytics

We use your information to:

• Provide access to and improve VoltSage's free solar sizing and energy assessment tools
• Calculate your recommended inverter, battery and panel sizing based on the details you provide
• Respond to enquiries submitted through our contact form, quote reviews and support requests
• Send updates about VoltSage tools, services and educational content (you may opt out at any time)
• Improve the performance and user experience of our website and tools
• Analyse trends to improve our sizing tools and services

VoltSage does not sell your personal information, and we never share it with equipment sellers or installers for marketing purposes.

We may share your information with trusted service providers who help us operate our website or deliver our services — for example, form-processing and email-delivery providers used to route your enquiries to our team. These providers are required to protect your information and use it only for the agreed purposes.

We may also disclose information where required by applicable law.

We take reasonable technical and organisational measures to protect your personal information from unauthorised access, loss, misuse or disclosure. However, no internet-based service can guarantee absolute security.

We use two categories of cookies:

• Necessary — required for the website and sizing tools to function. These are always on and cannot be disabled.
• Analytics — privacy-conscious, anonymised analytics (Umami) that help us understand how visitors use our tools, so we can improve them. This does not sell or share your data with advertisers.

Analytics cookies are only activated if you consent via the cookie banner shown when you first visit the site. You can change your choice at any time using the "Cookie Settings" link in the footer.

You may request to:

• Access the personal information we hold about you
• Correct inaccurate information
• Request deletion of your personal information, where applicable
• Withdraw consent to receive marketing communications

To make any of these requests, please contact us using the details below.

VoltSage may use third-party services such as website analytics, cloud hosting providers, email services and social media platforms (including WhatsApp for direct contact). These services may collect information in accordance with their own privacy policies.

We may update this Privacy Policy from time to time. Any changes will be published on this page with the updated effective date.